24th Mar 2025
Email is now a supported support channel!
Dear Customer,
We now support direct email replies. You can send a message directly to support@tietokettu.net, and the system will automatically create a ticket for your user. You will receive staff responses via email, and you can reply directly to the messages sent by the system.
NOTE: The system creates a ticket based on the email you send, ...
28th May 2024
Payment Methods Update!
Dear customer,We have updated our payment methods and renamed them to make it easier to use and interact smoothly with our services in the future. "Vismapay - recurring payments" has been replaced with the new name (Credit/Debit Card / Korttimaksu). "Vismapay - Onetime payments" has also been updated and renamed to "Onetime payments / Verkkopankki ...
24th May 2024
Expiration of the Old PayPal Payment Method!
Dear Customer,We have decided to discontinue support for the old PayPal payment method. This only affects the "PayPal recurring / jatkuva laskutus (VANHA MAKSUTAPA/OLD PAYMENT METHOD)" option. We kindly ask our customers to switch to the new PayPal payment method as soon as possible if you are still using the old one. You can select the new ...
11th May 2024
Updating virtual servers is no longer possible from clientarea!
Dear valued customer,We have decided to discontinue (11.05.2024) the option to upgrade VPS servers, also known as virtual private servers. The reason for this discontinuation is technical limitations encountered during the product upgrade process. In the future, if you wish to upgrade your server, please contact support by submitting a support ...
