In order to receive backups from your server, you need to purchase an additional product that enables backups.
1. First go to our website and choose "Virtual private servers" from the "Services" list.
2. Then select the package you want and select the backup method from the "backup" list in the order settings.
3. Then you just have to pay and that's it.
I hope that this helped you and if there is any problems please contact us.