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Adding a Payment Card to Your Account!

Adding a Payment method to Your Account   Hello and welcome to the guide on how to add a...

Changing the billing period

Make a support ticket for this matter and state that the reason is Changing the Billing Period...

How can I cancel the order?

Click "Your Services" tab. Choose the service you want to cancel. From the "Actions" menu on...

How can I check the status of my service?

You can see the status of your service from this page:...

How can I manage my own service?

1.Log in to tietokettu.net 2.Go to your customer account 3. Scroll down a bit and you will...

How do I change the payment method on an invoice?

1.Go to tietokettu.net and log in to your user account. 2.Go to your user account. 3.Open...

How do I make sure emails reach me?

1.Log in to tietokettu.net 2.Go to your customer account 3. In the upper right corner,...

How do I see all my services?

1. Log in to your tietokettu.net user 2.Open my account 3.A little lower you will see...

How to Cancel a Cancellation Request

How to Cancel a Cancellation Request If you have submitted a cancellation request for a...

How to Pay an Invoice by Bank Transfer

How to Pay an Invoice by Bank Transfer After logging in, you will immediately see your open...

How to accept an offer?

How to accept the offer? 1. Log in to your tietokettu.net account   2.Open my account 3....

How to activate your affiliates.

In this guide I will show you how to activate your affiliates. 1. First you need to log in to...

How to add contact information?

1.Log in to tietokettu.net 2.Go to your customer account 3.Click on your name in the top...

How to add funds to your account

You can add funds to your account to act as a prepayment method, so you don't need to pay...

How to create a subuser?

You must be logged in with your own credentials.   Press "(your name)" And from there "User...

How to create a support ticket?

In this guide i will explain how you can create a support ticket. 1. First of all you have to be...

How to create a user on our site.

In this guide i will tell you how to create an account on our site. 1 First you need to go...

How to delete own account!

Log in and click "Open ticket" Choose "Common problem" and write message "I would like to...

How to edit your account details?

In this guide I will show you how to change your account details. 1. First you need to log in to...

How to get "Customer" role in tietokettu discord ?

How to get customer role in discord ?You must open new ticket in clientarea in tietokettu. Tell,...

How to manage support tickets?

1. Log in to your tietokettu.net user 2.Open my account 3.Open "Support" and select...

How to pay a bill

After logging in, you can immediately find invoices/overdue invoices on your home page. Click the...

How to remove a subuser?

You must be logged in with your own credentials.   Press "Hi, your name" And from there...

How to reset your password

Click "Login"   After this Click "Forgot?"   And then write you email and press "Submit"...

How to sign in to a Google account?

1. Log in to your tietokettu.net user 2.Open my account 3.Click on your name in the top...

How to take screenshots on computer

In this guide i will show you how to take screenshots on computer. Method 1. 1. Press...

If I cancel a product, will the automatic billing be canceled?

Automatic billing will stop as soon as you cancel the product order yourself....

What are Service Level Agreements (SLA) 1, 2 and 3?

You can raise your service level by creating a support ticket:...

Where can I see all my domains?

1. Log in to your tietokettu.net user 2.Open my account 3.In your profile, "Domains"

Where can I see all my invoices?

1. Log in to your tietokettu.net user 2.Open my account 3.Open "Invoices" And "My invoices"